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Delivery Policy and Charges

 

Delivery is normally within 1 to 4 working days*. All deliveries are tracked.

Due to extra workload, ADM day orders are taking up to 1 week to be processed. We hope to resolve this as soon as possible.


Postage & Packaging:

Prices shown exclude Postage and Packing. Delivery costs are calculated based on the weight and size of the order and delivery destination.

International Orders:

Customers outside of EU are advised that their shipment may be subject to additional locally applied Customs and other tax duties. This is outside of the control of C-Pro Direct and must be paid by the customer, not C-Pro Direct.

If a customer wishes to return items for refund due to extra costs applied locally, they must return the goods at their own expense. Or we will arrange for the goods to be returned, but deduct the cost of shipping from the refund. C-Pro Direct strongly advises customers from outside the EU to make themselves aware of any additional local customs and other charges that might be applied, BEFORE placing an order with C-Pro Direct.


*If a customer is shipping to Russia or Turkey, please note deliveries could take up to 4 weeks.

For stock orders:

Please contact C-Pro -Direct Ltd for details on our standard discount policy.

Email enquiries:  enquiries@c-prodirect.co.uk

Terms and Conditions:

PLEASE READ OUR TERMS AND CONDITIONS BEFORE ORDERING

Please be aware that some countries outside of the EU may charge you import duty when the goods arrive in the country. This is totally outside the control of C-Pro Direct Ltd.

delivery

delivery

Due to extra workload, ADM day orders are taking up to 1 week to be processed. We hope to resolve this as soon as possible.


Delivery costs are calculated based on the weight and size of the order and delivery destination.

money-back

money back guarantee

30 day money back guarantee on all Black Robin Design Products..


For all other products please contact C-Pro Direct Ltd within 7 days of receipt of goods if a refund or exchange is required

store-hours

store hours

Monday - Friday 8:30AM - 4:30PM


Call Us On:
Tel: 0844 335 6460 (UK only)
Tel: +44 (0)1732 860158 (UK & Abroad)

Fax: +44 (0)845 280 7222.
Mail: enquiries@c-prodirect.co.uk

support

support

We aim to provide the highest service levels for all of our customers. If the merchandise you received is defective or not as you ordered, please contact us for a quick resolution.